Barriers and Challenges in Implementing Digital Technology Interventions and their Impact on Employee Readiness

Abstract

The rapid adoption of digital technologies has become a critical enabler of organizational change; however, the successful implementation of such interventions largely depends on employee readiness. Despite significant investments in digital transformation, many organizations face substantial barriers and challenges that hinder effective adoption and negatively influence employees’ preparedness for change. This study examines the key barriers and challenges encountered during the implementation of digital technology interventions and analyzes their impact on employee readiness in the context of organizational change.

Using a descriptive and analytical research design, the study identifies technological, organizational, and human-related barriers, including resistance to change, lack of digital skills, inadequate training, poor communication, leadership support issues, and infrastructure constraints. The research further explores how these challenges affect employees’ cognitive, emotional, and behavioral readiness for change. Primary data are collected through structured questionnaires administered to employees across different organizational levels, and appropriate statistical tools are employed to assess the relationships between implementation barriers and employee readiness.