The Role of Knowledge in Supporting Structural Change

Abstract

This study aimed to identify the role of knowledge, in its three dimensions: knowledge diagnosis, knowledge storage, and knowledge sharing, in supporting the change process in the structural domain. A descriptive approach was used to test the study's hypotheses. Data was collected through the distribution of a questionnaire specifically designed for this hypothesis and processed using SPSS₂₅. The study concluded that knowledge management has a positive impact on supporting the change process in the structural domain. It also demonstrated that the knowledge management processes that influence the change process in the structural domain are knowledge diagnosis, knowledge storage, and knowledge sharing within the organization. The study also recommended encouraging knowledge sharing among individuals, establishing digital systems for knowledge storage, and integrating knowledge management into strategic planning.