Unravelling the Role of Employee Flexibility: A Mediator Between Transformational HR Management Practices and Job Performance"

In a dynamic business world, change is unavoidable. Since the last decade, intense competition, change and transformation have been focused on the hospitality sector (Perry-Smith 2006). As a response to the importance of change, the current research aimed at investigating the linkage between employee job performance and perceived transformational human resource practices. Drawing on evidence-based theory, this study tested how transformational Human Resource practices affect employees’ abilities to respond in ways that enhance their job performance. Based on the literature, the study proposed that transformational Human Resource practices lead to higher employee job performance, employee flexibility being the mediating factor. To test the proposed model, a multi-linear regression analysis was carried out on employees from the hospitality industry.