Driving Beauty Salon Success through 5S: A Path to Flawless Operations

Abstract

The beauty industry, particularly in India, has witnessed rapid growth, contributing significantly to the wellness sector. With this extension, beauty salons are constantly seeking ways to augment operational efficiency, customer satisfaction, and overall success. This study explores the impact of implementing 5S practices (Sort, Set in Order, Shine, Standardize, and Sustain) on the performance of beauty salons. The 5S methodology is a powerful tool traditionally used in manufacturing industries but is increasingly being adopted in service sectors like beauty salons to restructure operations and improve service quality.