Navigating the Abyss and Challenges of Metaverse: A Delphi-Based Study

Abstract

In the evolving landscape of the metaverse—a digital realm where virtual and physical realities merge—this paper examines the multifaceted challenges it presents, emphasizing the need for user protection. As individuals immerse themselves in virtual environments, the boundary between reality and simulation becomes indistinct, introducing complex ethical, social, and technical issues. A primary concern is user privacy, where personal data becomes integral to virtual experiences, necessitating robust security measures to prevent unauthorized access and misuse. The paper explores advanced solutions such as encryption, decentralized identity systems, and other innovative technologies aimed at safeguarding data integrity.

The psychological effects of prolonged immersion in the metaverse are also considered, as concerns arise over its impact on mental health, relationships, and societal behavior. Interdisciplinary insights from psychology, sociology, and human-computer interaction are employed to address these potential issues. Additionally, the paper highlights technological challenges such as interoperability, standardization, and user experience, all of which must be overcome to fully realize the metaverse's potential. Using a Delphi-based qualitative study involving eight experts across various industries in India, the research identifies critical challenges and explores viable strategies for navigating the complexities of the metaverse.