Collective Bargaining Process and Industrial Relation Environment in Public Utility Services in India

In this research article an attempt is made to investigates the effect of collective bargaining process on industrial relations environment in public utility services in Indian. The data used in analysis is based on stratified random sample of 460 respondents comprise of both employees and managerial personnel in selected public utility services in India. To achieve research objectives, data is collected from primary and secondary sources by field survey method with a help of structured questionnaire. Expert judgment was used to determine the validity while Cronbach alpha coefficient was used to determine reliability of research instruments. Qualitative and quantitative data was analysed using both descriptive and inferential statistics with the help of SPSS (statistical package for social sciences) 21 version. Exploratory factor analysis was performed to reduce large number of variables for further analysis. Multiple regression analysis was employed to determine the effect of collective bargaining process on industrial relations. The result show that fairness and good faith in collective bargaining (β=0.254), collective bargaining agreement (β=0.247) and strong trade union (β=0.208) are strongly influence on industrial relation environment in public utility services.