MEGHA G. BHATT, DR. MAYURI V.DHAMELIYA. Connecting With Customers: The Impact Of Social Media On Customer Experience In The Telecom Sector. Journal of Informatics Education and Research, [S. l.], v. 6, n. 1, 2026. Disponível em: https://www.jier.org/index.php/journal/article/view/4361. Acesso em: 25 feb. 2026.