Role of CRM in Customer Loyalty and Repeat Purchase Intention: An Analytical Study. Journal of Informatics Education and Research, [S. l.], v. 3, n. 1, 2023. DOI: 10.52783/jier.v3i1.60. Disponível em: https://www.jier.org/index.php/journal/article/view/60. Acesso em: 29 apr. 2026.