A case study on challenges during improving service flexibility of OPD Operations at 300 Bedded Multispecialty Hospital in Western India. Journal of Informatics Education and Research, [S. l.], v. 5, n. 3, 2025. DOI: 10.52783/jier.v5i3.3657. Disponível em: https://www.jier.org/index.php/journal/article/view/3657. Acesso em: 29 apr. 2026.