"THE ROLE OF DIGITALIZED SERVICES IN ENHANCING CUSTOMER SATISFACTION OF GEN Z GSRTC USERS”. Journal of Informatics Education and Research, [S. l.], v. 5, n. 2, 2025. DOI: 10.52783/jier.v5i2.2751. Disponível em: https://www.jier.org/index.php/journal/article/view/2751. Acesso em: 9 aug. 2026.