Framework For Performance Management, ICT-Based Digitalization in A Higher Education Institution. Journal of Informatics Education and Research, [S. l.], v. 4, n. 1, 2024. DOI: 10.52783/jier.v4i1.745. Disponível em: https://www.jier.org/index.php/journal/article/view/745. Acesso em: 5 apr. 2026.