The Role of Teacher-Student Relationship in Enhancing Engagement and Academic Outcomes in Business Education

Abstract

This paper investigates the role of teacher-student relationships, emotional intelligence, cultural diversity, and institutional climate in management education. Based on a review of 57 academic articles and a survey conducted with 23 students from top Indian management schools, including IIM Trichy and SPJIMR, findings of the research suggest that strong institutional climates effectively nurture inclusivity, collaboration, and approachability, even in the absence of special curricula on EI and diversity. Key findings indicate that 73.9% of the respondents found their teachers approached interactions with empathy, 91.3% praised the diversity efforts, and 91.3% of students agreed or strongly agreed that their institutions celebrate diversity and encourage inclusive discussions. The study highlights some gaps in the integration of EI and diversity into core curricula and calls for improved mentorship and customized support to further strengthen TSRs and to better prepare students for leadership.