“Impact of E-HRM Practices in the Working Environment of the Banking Sector: An Employee-Centered Analysis”

Abstract

This paper discusses electronic human resource management (E-HRM) practices as applied to the working environment of the banking sector and their impact on employee-centered outcomes. The research attempts to determine how E-HRM may affect employee satisfaction, productivity, and adaptability in managing the change and overcoming associated problems such as resistance to change and technological complexity. Utilizing a mixed-methods framework, data gathered from 150 employees from five banking institutions showed that 72% experienced more efficiency and engagement from E-HRM practices, whereas 68% reported an improved work-life balance due to the digitalized processes. However, 35% of respondents expressed concerns over inadequate training and the reliability of the systems. The study also identified Green HRM as a critical component, where 65% of the respondents felt that it was linked with increased morale and sustainability consciousness. Comparative evidence with related work indicates a strategic integration of EHRM with advanced technologies such as artificial intelligence, which enhances innovation by streamlining HR processes. The critical findings indicate the need for employee concerns, self-efficacy, and alignment to sustainability goals in E-HRM. This research enables actionable insights for banking institution HR functions that seek best practices in optimizing HR functions and workforce engagements in a rapidly digitalizing word.