Impact of Training Design on Work Performance of Employees in a Telecom Company in India

Abstract

The goal of the study is to analyze the impact of training design (duration, content and quality) of the training programs on the work performance of employees. The data was collected from 152 respondents of a leading telecom company in NCR, India. Literature review was done and the current literature was reviewed to identify the gap. Data analysis was done using the analytical tool IBM SPSS 25. An online questionnaire survey, based on 5-point Likert scale was used to collect data from the respondents. The researcher adopted content validity; internal consistency was attained using Cronbach's Alpha coefficient, which gave an overall alpha of 0.945, suggesting the validity of the instrument. Regression analysis is conducted on the data and the results revealed that the model was statistically significant, which suggested that there is a strong positive correlation between independent variable (training design) and dependent variable (work performance of the employees).