A Study on the Relationship between Perceived Organizational Support and Organizational Effectiveness among It Sector Employees in Hyderabad

Abstract

Purpose: The study aims to gauge the perceptions of employees on justice served in their organizations, understands employees' views on supervisors' Support, analyzes the relationship between Perceived Organizational Support (POS) and Organizational Effectiveness (OE), and if there exists any relationship between POS and demographic variables like age and gender.

Design/ methodology/ approach: Questionnaire circulated via Google Forms was deployed to collect primary data. The questionnaire was a self-administered Likert-scale questionnaire.The Likert scale ranges from 1-5 (1- strongly disagree to 5- strongly agree). The questionnaire was circulated to the IT sector employees in Hyderabad, India. The data so collected is analyzed using IBM SPSS software. On the other hand, secondary data sources were research papers, journals, websites, and periodicals.

Findings: The results of the study from the data collected and analyzed show that there exists a relationship between POS and OE. Moreover, the regression analysis showed that there exists a positive relationship. Chi-square test results show insufficient evidence to suggest an association between POS and the Age of the Employees. Moreover, chi-square test results show an association between POS and Gender. It also provides information on employees’ perceptions of Organizational Justice and the employees’ views on the supervisor's Support.

Originality: The study focuses on the relationship between POS and OE, and if there exists an association between POS with Age and Gender; with specific reference to the IT sector employees in Hyderabad, India.